FAQ & Shipping

Frequently asked questions and answers

INSIDE PAGES

All planners are composed of 135 pages of seriously, useful workbooks where you could write details, notes, doodle all your ideas, thoughts and emotions!

It is organised with 10 tabs so you won’t get lost and easily navigate through the sections. You’d see in the product descriptions all the details.

It also got 2 pockets both on the front and back covers to put your receipts, swatches, contracts and other small stuff.

EXTRA PAGES

Need extra pages? We got you! Simply go to extra pages and then, download and print whatever you need. 😉

GENDER - NEUTRALITY

All our planners are gender/sex neutral. Meaning anyone can use and relate to the content. The design varies on your style preference. 

SHIPPING WITHIN AUSTRALIA & USA

FREE SHIPPING to any state within Australia and USA. Transit times 2-9 business days.

EXPRESS Shipping Flat Rate: U$5.00. Transit times between 1-3 business days.

*Orders dispatched from warehouse within 1-3 business days. 

**Delays may occur due to extended Covid-19 restrictions.

INTERNATIONAL SHIPPING

Shipping cost is calculated on checkout.

Customers are responsible for paying any customs or import duties (including VAT and any processing fees) imposed by your country of residence. 

* Due to extended Covid-19 restrictions, significant delays may occur.

DISPATCH TIMES AND LOCATION

Within 1-3 business days from Australia or USA.

RETURNS & REFUNDS

Here at Sand&Leaves, we care a lot about your happiness especially these crazy exciting times. We believe in the high quality of our products and we want you to love our product as much as we do. We recommend reaching out and asking which product would best suit your needs. Seriously, reach out. Even just to say hi.

We want you to love your new planners so if for some reason it doesn’t live up to your expectations you can rest assured knowing that we can help you out with either an exchange or return. Further details and conditions can be found on our exchange and return policies page.

PRIVACY POLICY

We respect your privacy. We want to build a long-term relationship with you as a satisfied customer, which is based upon excellent service and trust. For this reason, we do not pass on any personal details to a third party unless it is necessary to process your payment or shipping. You can read more about our privacy policy here.

CONTACTS

For any questions, you can contact us via the Contact Us page or email us at hello@sandandleaves.com